Terms and conditions
Welcome to Glam Beauty & Brows.
These Terms & Conditions apply to your use of the Glam Beauty & Brows website and the beauty services provided by us.
By accessing our website, making an enquiry, booking an appointment or using our services, you agree to these Terms & Conditions.
1. About Glam Beauty & Brows
Glam Beauty & Brows is a beauty salon located at:
Shop 82, Capalaba Park Shopping Centre
Redland Bay Road
Capalaba QLD 4157
Australia
We provide a range of beauty services, including brow and lash treatments, facial treatments, waxing, threading, tinting, body treatments and pamper services.
2. Use of Our Website
You may use our website for lawful purposes and in accordance with these Terms & Conditions.
You must not:
- Use the website for an unlawful or fraudulent purpose
- Attempt to gain unauthorised access to our website or systems
- Interfere with the operation or security of the website
- Introduce viruses, malicious software or harmful material
- Copy or commercially use our website content without permission
We may update, modify or temporarily suspend any part of the website when necessary.
3. Website Information
We make reasonable efforts to keep information on our website accurate and current.
However, service availability, prices, promotions, treatment information and appointment availability may change from time to time.
Information on our website is provided for general information and does not guarantee the availability of a particular service, treatment or appointment.
4. Appointments and Bookings
Appointments are subject to availability.
When making an appointment, you are responsible for providing accurate and current information.
Your appointment is confirmed according to the confirmation process used by Glam Beauty & Brows or our applicable booking system.
We may need to change or reschedule an appointment where reasonably necessary due to circumstances affecting staff availability, salon operations or the safe provision of a service.
5. Cancellations and Rescheduling
If you need to cancel or reschedule an appointment, please contact us as early as possible.
Any applicable cancellation notice requirements, deposits or cancellation charges will be communicated at the time of booking or through the applicable booking process.
Any cancellation or deposit conditions will operate subject to your rights under Australian Consumer Law.
6. Late Arrivals and Missed Appointments
Please arrive on time for your appointment.
If you arrive late, we may need to shorten or adjust your treatment to avoid affecting other scheduled appointments.
If there is insufficient time to provide the requested service, we may need to reschedule your appointment.
Repeated missed appointments or late cancellations may affect our ability to accept future bookings.
Any applicable fees or deposit consequences will be communicated as part of the booking terms.
7. Beauty Treatments and Individual Results
Beauty treatments may produce different results for different individuals.
Results can vary depending on factors such as skin type, hair type, individual characteristics, previous treatments and adherence to recommended aftercare.
Information about treatments on our website is general information and is not a guarantee of a particular result.
Where appropriate, we may recommend a consultation, patch test or suitability assessment before providing a treatment.
8. Client Responsibilities
Before receiving a treatment, you should provide us with relevant information that may affect the safe or appropriate provision of the service.
This may include information about:
- Allergies or known sensitivities
- Previous reactions to beauty treatments
- Relevant skin concerns
- Recent cosmetic or beauty treatments
- Products or treatments that may affect the requested service
You should follow reasonable pre-treatment and aftercare instructions provided by us.
If you are unsure whether a treatment is suitable for you, please discuss this with us before proceeding.
9. Patch Tests and Treatment Suitability
Certain treatments may require a patch test, consultation or suitability assessment before the service can be provided.
Where a patch test is required, the treatment may not proceed until the required testing period has been completed.
A patch test cannot guarantee that an adverse reaction will not occur.
If you experience an unexpected reaction or concern following a treatment, please contact us as soon as reasonably possible.
10. Prices and Payments
Prices may be displayed on our website, booking system or communicated directly to you.
Prices and service offerings may change from time to time.
The price applicable to your appointment will generally be the price communicated or displayed at the time of booking, subject to any clearly stated conditions or promotions.
Payment must be made using an accepted payment method.
Where a deposit or prepayment is required, the relevant conditions will be communicated before or during the booking process.
11. Promotions and Special Offers
Glam Beauty & Brows may offer promotions, discounts or special offers from time to time.
Promotions may be subject to additional conditions, including eligibility, availability, validity periods or service restrictions.
Unless specifically stated otherwise, promotions cannot be combined with other offers.
Nothing in a promotion limits or excludes your rights under Australian Consumer Law.
12. Intellectual Property
Unless otherwise stated, the content displayed on this website, including text, photographs, graphics, logos, branding, designs and other materials, is owned by or licensed to Glam Beauty & Brows.
You must not reproduce, modify, distribute, publish or commercially use our website content without our prior written permission, except where permitted by law.
13. Third-Party Websites and Services
Our website may contain links to third-party websites, booking platforms, social media platforms or other external services.
These services operate independently from Glam Beauty & Brows and may have their own terms and conditions.
We are not responsible for the content, availability, security or operation of third-party websites or services.
14. Website Availability
We take reasonable steps to maintain the functionality of our website.
However, we do not guarantee that the website will always be available, uninterrupted or error-free.
We may temporarily restrict access to the website for maintenance, security, technical or operational reasons.
15. Limitation of Liability
To the maximum extent permitted by law, Glam Beauty & Brows is not responsible for loss or damage arising from your use of our website where such loss or damage results from circumstances outside our reasonable control.
Nothing in these Terms & Conditions excludes, restricts or modifies any right, guarantee, warranty or remedy that cannot lawfully be excluded, restricted or modified under Australian law.
16. Australian Consumer Law
Our services come with guarantees that cannot be excluded under the Australian Consumer Law.
Nothing in these Terms & Conditions is intended to exclude, restrict or modify your rights and remedies under the Australian Consumer Law or any other applicable law.
Where a service does not meet a consumer guarantee, you may have rights to a remedy depending on the circumstances.
17. Privacy
Our collection, use, storage and handling of personal information is explained in our separate Privacy Policy.
You can review our Privacy Policy on the relevant page of this website.
18. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our services, website, business practices or legal requirements.
The updated version will be published on this page with a revised “Last Updated” date.
19. Governing Law
These Terms & Conditions are governed by the laws applicable in Queensland, Australia.
Any dispute relating to these Terms & Conditions will be subject to the applicable laws and courts of Queensland and Australia, subject to any mandatory rights or protections available to consumers under Australian law.
20. Contact Us
If you have any questions about these Terms & Conditions, our services or your appointment, please contact Glam Beauty & Brows using the contact details provided on our website.
Glam Beauty & Brows
Shop 82, Capalaba Park Shopping Centre
Redland Bay Road
Capalaba QLD 4157
Australia
Website: salon.digitalmarketersperth.com.au